1. Introduction

At ARS ALGO (signals.arsalgo.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, store, and process your data when you visit our website, use our web application, download our mobile APK, or communicate with our support team.

2. Information We Collect

• Authentication Data: When signing in with Google OAuth, we receive your basic profile information (name, email address, profile avatar) and Google account identifier.
• Payment & Transaction Records: Transactions are handled by our merchant of record, Paddle. We receive transaction references, purchased plan details, dates, and amounts. We never store or handle raw credit card numbers or sensitive banking data on our servers.
• Technical & Usage Data: IP addresses, approximate geographic location (city/country level for regional compliance and security), browser type, and notification preferences.
• Push Notification Tokens: If you use our Android mobile application and enable alerts, we store FCM device tokens to deliver real-time trading signals and take-profit notifications.

3. How We Use Your Information

• To provide, maintain, and activate your subscription access tier (Pro or Premium).
• To send real-time crypto trading signal alerts and app notifications according to your preferences.
• To calculate and track referral commissions accurately in our ledger.
• To detect and prevent fraudulent account creation, abuse, or unauthorized access.
• To provide customer support and service updates.

4. Payment Processing by Paddle

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides customer service inquiries and handles returns. Paddle processes payment data in accordance with its own Privacy Policy (available at paddle.com/legal/privacy).

5. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal information to third parties. We only share information with trusted infrastructure providers necessary to operate our service:

• Google Cloud / Firebase: For user authentication and push notifications.
• Paddle: For global billing, checkout processing, and tax compliance.
• Hosting Infrastructure: Cloud servers maintaining high security and encryption in transit.

6. Security & Retention

We implement industry-standard encryption (HTTPS/TLS) and strict database access controls. We retain personal information for as long as your account remains active or as needed to comply with financial and tax accounting requirements.

7. Your Rights

You have the right to request access to your personal information, request corrections, or request account deletion. To exercise these rights, please contact our support team.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out through our official support channel on Telegram at @ARS_ALGO_Support.